Founder & director Lili Bettens shares her ‘next generation’ approach to PR for the universe of kids & family.
Lili’s Barcelona-based Kidscom agency reflects her warm, intuitive style – building genuine relationships & championing design-led kids’ fashion & lifestyle brands with heart, honesty & a global perspective.


"Go for it with full commitment. Allocate the right budget to your communications and diversify your efforts: user-generated content, paid media, Press releases, events… And most importantly, be patient. Results don’t come overnight, but consistency pays off. "
Lili Bettens


With over 15 years dedicated to the kids’ universe, how has your approach to PR and communication evolved to accommodate the broader range of products & brands you now represent?
Our approach has shifted significantly towards social media and digital platforms. Today, even traditional magazine editors often double as content creators. While we still value and support print magazines, brands now prioritize digital impact because it provides measurable results. A good content creator doesn’t just speak about fashion—they’re also passionate about design, interiors, toys, travel, and lifestyle. That’s the kind of versatile storytelling we focus on.
Can you share your approach to working with a new client?
We always begin by listening carefully to fully understand what the client needs. From there, we bring in our expertise to offer our recommendations. Our goal is to build a dedicated, personal relationship with every client — because each brand is unique, and we believe in adapting our work to reflect that.

You describe yourself as a next-generation PR/press agency. What are the main differences compared to previous generations?
“Next generation” is partly a playful phrase—after all, we work in the kids’ universe, for the next generation! But it also reflects how the media landscape has changed. Our tools and platforms are different now. That said, what hasn’t changed is our passion and dedication. Like the previous generation of PR professionals, we care deeply about this industry. With over 15 years of experience, we’re not exactly “new,” but we’ve been able to adapt and make right decisions to evolve with the times.
Your agency emphasizes authentic content creation, including interviews, family portraits, & events with kids. How does this help with brand visibility & engagement?
Brands today want to engage genuinely with their communities. We help make that happen. Beyond the beautiful and essential catalogue imagery, people want to see what’s happening behind the scenes—collaborations that reflect a brand’s values, real moments, interviews, workshops, family gatherings… These create a sense of closeness and authenticity. When customers feel connected to your story, they’re more likely to become loyal to your brand.



With the expansion into various family-oriented products, how do you maintain a cohesive brand narrative for Kidscom Agency that resonates with both existing & potential clients?
Our cohesive narrative is rooted in our exclusive focus on creative brands for children and families. We know we’re in a niche sector —but it’s exactly where we feel most comfortable! This clear positioning is part of our DNA: it allows us to grow while staying true to our purpose.
What are your aspirations for Kidscom Agency?
We’d love to expand our services more for non-European brands, helping them grow their visibility in Central Europe. We’ve built a fantastic relationship with Gingersnaps from the Philippines, and we love being part of their European journey.
For family-focused brands looking to improve their visibility, what key advice would you offer based on your agency’s extensive experience in the kids & family universe?
Go for it with full commitment. Allocate the right budget to your communications and diversify your efforts: user-generated content, paid media, Press releases, events… And most importantly, be patient. Results don’t come overnight, but consistency pays off. Take NAW, for example—a barefoot sneaker start-up for kids. From day one, they’ve shown what it means to commit fully to communication, making thoughtful, strategic moves to grow their brand with authenticity and impact.
Lili’s brands WIGIWAMA, OLI&CAROL and KIDYWOLF will be participating at this edition of MAISON ET OBJET.
Original article from Pirouette zine* SS26 selling season edition.
Katie Kendrick
Katie is a specialist in kids’ fashion and lifestyle, editor, consultant, content creator, and owner of Pirouette - a leading resource to the industry.
With a keen interest in both the business and creative aspects of the industry Katie has interviewed buyers, agents, stylists, designers, influencers, covered runway shows, produced trade show reports and curates thought provoking and engaging exhibitions.
She is passionate about good design, creativity and brands that manage to combine this with their environmental responsibility.
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